Name: Imane Rose
Rating: 5
Review: The hardest decision I made was to move my mom to assisted living. the staff at the grove has been incredible. so knowledgeable, so helpful and so very caring. I highly recommend it.Mom has been there 3 months now. this staff!!!!they prove again and again that every resident matters. they go above and beyond!my mom feels so loved! I wish I could give the grove 20 stars.It has been said that management sets the tone. Jennifer certainly sets an exceptional tone by setting high standards and creating a caring loving culture.
Date: 8 months ago

Name: Debra Watkins
Rating: 5
Review: I cannot say enough about how much The Grove staff ministered to my family in the time of need. They were helpful, kind, and respectful to my mother and helped us navigate through her last days of care. They treated us like family and demonstrated true compassion and understanding of our need to be heard and well-informed throughout the process. My husband and I were ready to move in ourselves to have such loving care and delicious meals! The Grove has been a tremendous blessing to us and we highly recommend to all.
Date: a year ago

Name: Beverlye Tighe
Rating: 3
Review: Started out great... seriously, for the first year, it was awesome. She's started staying in her room more, now, and we'd prefer for her to be out and active.Maybe a little more encouragement to get out would be better, and would give the employees more opportunity to make her bed, clean her bathroom, pick up her clothes from the day before... have recently seen all these on recent visits that needed to be attended to.Also, when she chooses to have meals in her room, it costs... A LOT... same meal... but delivery service is literally $575/month... we'd rather she be strongly encouraged to participate in the social aspect of meals in the dining room.When her money runs out, we'll have to move her. We'd rather she stay where we're all comfortable.
Date: 10 months ago

Name: Lesa Dickson
Rating: 5
Review: Family. That is the first word we think of regarding The Grove at Midtown. Since we moved my mom in four months ago, we have been continually impressed with the quality of care everyone has shown my mom. By the first week, staff knew her by first name, all questions and requests have been promptly met, and the staff goes above and beyond our expectations taking a very personal approach to her care. The facilities are comfortable, pleasant, very navigable, impeccably clean and fresh smelling, and the activity directors are kind, fun-loving, and willing to go above and beyond. We are constantly telling ourselves how lucky we got when choosing The Grove.
Date: a year ago

Name: Jania Rivera-Wester
Rating: 5
Review: Brookdale was a great fit for my mom. We were able to transition her without any challenges. Her spoken English skills had already been declining and the staff worked hard to ensure communication was successful. The office staff was always cordial and took the time to listen to any concerns or questions we may have. You know they care, when they are personally affected by the passing of your loved one and still do anything to help. I miss my mom and will also miss seeing the great Claire Bridge 2 Team. Thank you for loving my mom and loving us.
Date: 3 years ago