Name: Beth Going
Rating: 5
Review: As a referral source that represents families making the decision of Assisted Living, I visit communities frequently. It is my experience that the staff are consistant, friendly and engaging. The residents are at ease and several are eager to share their enthusiasm about their environment and routine. Sam, the Sales Director is both empathetic and realistic. When talking with families she has a focused ear to address their specific situation and address concerns. I am confident when I lead families to this community that their loved one will be served gently and as an individual.
Date: a week ago

Name: Cheryl Russell
Rating: 1
Review: Cross This Place off your list of places to look at to care for your family member!This is a Corporation that only cares about the Almighty Dollar $.It might look nice on the outside but the inside will shock you!There is NO ONE STAFFED AT THE FRONT DESK! If you are just visiting and not a family with the code you will have to wait for approximately 15 minutes or more for someone to let you in . When they do let you in there is No Smile just a look of disgust that they give you. They do not speak to at all nor do watch to see if you signed . So who is to say that you are a criminal or homeless person getting in out of the cold or whatever! NOW HOW’S THAT FIR SECURITY IF YOUR LOVED ONE AND THERE BELONGINGS!I once went my family member and they came in to take her to eat in the dining area and looked at me and said I could take her down there. I am handicap so I was not able to do so . So they looked at me in Disgust!Speaking of the Dining Room all the patients sitting waiting to eat had to wait approximately 30 minutes to get their food brought to them.Also if the patient cannot leave there room to eat. They bring the food in to go box and drop it off. They do not sit with them to make sure they do not CHOKE ON THERE FOOD !As far as CLEANING the room I and anyone else could do far better job ( The BATHROOM ESPECIALLY)This place is ALWAYS SHORT STAFFED !!!You might 2 people on each side caring for patients and if they are not doing that they are in the Kitchen working!Your $4,500 you would spend out of your family members Retirement or Nest Egg would better be used at a Facility that has the STAFF THAT THE OKLAHOMA BOARD OF NURSING HOMES AND ASSISTED LIVING CENTERS REQUIRES!!LIKE I SAID THIS IS A CORPORATION THAT CARES ONLY FOR THE ALMIGHTY DOLLAR $.I KNOW EVERYONE CARES ABOUT THERE LOVED ONES SO I BEG OF YOU TO PLEASE LOOK ELSEWHERE FOR THERE FINAL HOME!!!*** IF YOU SEE SOMETHING DON’T LIKE SPEAK UP ABOUT IT!MY FAMILY MEMBER IS IN A FAR BETTER PLACE THAT HAS ALL THE BELLS AND WHISTLES.A WHOLE LOT CHEAPER TO !!
Date: 4 weeks ago

Name: rita hale
Rating: 3
Review: The receptionist and some of the kitchen help get 5 stars.The business office gets 2 stars. Very unorganized, it seems. Maintenance is very, very slow (if at all) to get done. It's too much for one person. We have asked for a "maintenance request form" only to be told to write down our requests on scratch paper. Therefore, requests seem to go unnoticed.Housekeeping tries so hard, but it's too much for one person to do. The hall carpets need cleaning.If not for the on-site therapists, whom we adore, this would not be a place to stay. These ladies are always available to help.We have asked for lighting, signage, and curb markings to make the trip from cottages to main building safer. NOTHING gets done.On weekends, meals are very slow to be served or delivered, if at all. Weekday service is much better.The beauty shop service is great.If you are considering this residence, visit more than once. Ask many questions.
Date: 10 months ago

Name: Leslie Patterson
Rating: 1
Review: Cedar Ridge nursing staff were not responsible of getting my Dad his psych meds for 10 days. Therefore, he started acting out and getting violent. Then when the police men came, a nursing staff said it was because of supply. This is a lie. I personally picked up the meds and delivered it to the nursing staff the day the doctor changed his meds. Not a trustworthy place to allow them to take care of your loved one.
Date: 9 months ago

Name: Pam Moore
Rating: 1
Review: Had to wait to write this review until I got mom out of this facility. Walk around after hours (6 pm on) and there is no staff anywhere to be found. I pulled the cord in the bathroom( have video) and the response time was over 30 minutes- no one manages the call room (staff is not assigned to this room so after hours your loved one could be without help for hours).The only good thing about this place was Sam and she gets you in the door but after your there this place is just scary. Do your homework! I hope this review saves you time and money.
Date: a year ago