Name: Elaine Kozma
Rating: 5
Review: My father lived at Brookdale Owasso for 8 1/2 years. He loved it from the first day. Since he was happy there, I was very pleased. After even the first few months, I realized that the staff there was very loving, caring and diligent with his care. We've gotten to know the directors, nurses, aides and dining room staff as well as the Activity directors and Marketing personnel. Everyone was helpful, patient and interested in Daddy's welfare, daily!He was not the easiest person to deal with, but they were always patient and concerned. He was not boring! but sometimes he was a handful. Mostly they could deal with him, but if not, they did not hesitate to contact me so his care was the best possible.When Daddy needed hospice care, Grace Hospice was recommended by the director of Brookdale and they were fantastic with Dad. Grace Hospice worked well with the Brookdale staff and Dad's care was never lagging.I have recommended Brookdale Owasso highly to anyone who wants to know about it.
Date: 7 years ago

Name: Patii Horner
Rating: 5
Review: My friend is enjoying her home at Brookdale. The staff has been really good with her and they have gone beyond what is expected of them. She was taken to a movie on her birthday and my husband and I have been invited to a special dinner with her each month. We really enjoy the times we come to Brookdale to see our friend. She is very happy.
Date: 7 years ago

Name: Leslie Clark
Rating: 5
Review: Both my parents are there and I have seen them smile, giggle, and laugh more than I have seen in a long time. I love that they are in a safe place with people who care about them and meet their needs. They have participated in more community service opportunities than I would have expected. The activities director does a great job putting together meaningful events and scheduling fun outings. The staff go out of their way to care for them and their efforts are appreciated!
Date: 6 years ago

Name: C Carter
Rating: 5
Review: Great, hard-working staff. Patient, upbeat and cheerful - they seem to truly care and take the time to get to know their residents. Clean facilities, lots of varied activities offered, along with encouragement for residents to participate. They are responsive to questions and concerns of residents and their families. Glad I have my Dad here!
Date: 7 years ago

Name: Latena Ward
Rating: 1
Review: UPDATE: The response below from Brookdale is a false statement and wholely untrue.If I could give zero stars I would.If you are currently looking for a safe, caring place for your loved one, keep looking. After months (12+) of micromanaging this facility we were finally able to move our loved one out. Covid compounded an already badly managed site. Even with a camera in our mothers room, the care was substandard at best, and mostly non-existent once Covid hit. Emails, conference calls, and providing video and photo evidence to corporate “compliance”, resulted in little more than lip service.Leadership from the Executive Director sets the tone, as evidenced by the swift decline in care when our original director left. There’s currently a void of leadership which is reinforced by a corporate culture of unaccountability.We are so thankful the admissions restrictions related to Covid were lifted and we were able to quickly move her out of a terrible situation.*Note that all the good reviews for this location were from 3 years ago. The site had a good ED at that time.
Date: 3 years ago